To impersonate a partner, log into your program's partner portal with your Inflektion admin credentials, then select the partner from the dropdown in the top-right corner and click Impersonate.
Impersonation lets you view the partner portal exactly as a specific partner sees it, their dashboard, stats, links, payments, and resources. It is the fastest way to troubleshoot an issue a partner reports, verify their setup, or confirm what they can access. This feature is available to brand admins only.
Logging In
- Go to your program's partner login page, for example https://affiliates.sugarpopgummies.com/login.
Note: This must be your brand's own partner program domain (for example affiliates.yourbrand.com). The Sugar Pop Gummies URL above is only an example, use the login page configured for your program.
- Sign in with the same admin credentials you use for my.inflektion.ai. There is no separate impersonation password.
- You will land on the dashboard of the first partner in your program. From here you can switch to any partner you want to view.
Selecting a Partner
- Click the partner dropdown in the top-right corner of the screen.
- Search by partner ID or name, then select the partner you want to view.
- Click the Impersonate button next to the dropdown.
Viewing the Partner's Portal
Once it loads, you are seeing the portal exactly as that partner does. You can review:
- Program Details — their conversion action, attribution window, commission rate, and payout period.
- Performance — Commission Earnings, Conversions, Clicks, Conversion Rate, and Email Leads for any date range.
- Links & Promotion — the tracking and vanity links available to that partner.
- Payments — their payment history and status.
- Marketing Resources — the creatives and assets the partner can access.
Note: you will be restricted from updating the partner's payout information and profile details, for security reasons.